Privacy Policy
Last updated September 13, 2023
This privacy notice for Viaboom LLC (doing business as WorkQuote) ("
WorkQuote," "
we," "
us," or
"
our"), describes how and why we might collect, store, use, and/or share ("
process") your information
when you use our services ("
Services"), such as when you:
- Visit our website at https://viaboom.com, or any website of
ours that links to this privacy notice
- Download and use our mobile application (WorkQuote), or any other application of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do
not
agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us
at cory@viaboom.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by
clicking
the link following each key point or by using our table of contents below to find the section you are looking for. You can
also
click here to go directly to our table
of
contents.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal
information
depending on how you interact with WorkQuote and the Services, the choices you make, and the products and features you use. Click
here to learn more.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services,
communicate
with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your
consent. We process your information only when we have a valid legal reason to do so. Click
here to
learn more.
In what situations and with which parties do we share personal information? We may share information in specific
situations
and with specific third parties. Click
here to learn more.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect
your
personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Click
here to learn more.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have
certain
rights regarding your personal information. Click
here to learn more.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us
here. We
will
consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what WorkQuote does with any information we collect? Click
here to review the
notice in full.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining
information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your
interactions
with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the
following:
- email addresses
- phone numbers
- names
- contact preferences
Contact List Information you allow access to. If you choose to allow access to the Contact List information of your
device,
this information is only used to match your contact information to other users that have chosen to manually enter their information and be
shown as a possible friend suggestion to follow. This "contact information match" is only shown to you and not the other party unless you
have
also manually entered your contact information on your User Profile Details to be found, and the other party has that same information
saved
in their personal contact list. At no time is anyone's private or public contact list stored to the WorkQuote servers or is it ever shared
with
anyone.
Sensitive Information. We do not process sensitive information.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account
details, like your Facebook, Twitter, or other social media account. If you choose to register in this way, we will collect the
information
described in the section called "
HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.
Application Data. If you use our application(s), we also may collect the following information if you choose to provide
us
with access or permission:
- Mobile Device Access. We may request access or permission to certain features from your mobile device, including your
mobile
device's contacts, image library, and other features. If you wish to change our access or permissions, you may do so in your
device's
settings.
- Push Notifications. We may request to send you push notifications regarding your account or certain features of the
application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's
settings.
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our
internal
analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such
personal
information.
Information automatically collected
In Short:Some information — such as your Internet Protocol (IP) address and/or browser and device
characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific
identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device
characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when
you
use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our
Services, and for our internal analytics and reporting purposes.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our
Services, communicate with
you,
for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your
consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services,
including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your
information
so you can create and log in to your account, as well as keep your account in working order.
- To enable user-to-user communications. We may process your information if you choose to use any of our offerings
that
allow for communication with another user.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section
and/or with the
following third parties.
We may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any
merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Other Users. When you share personal information (for example, by posting comments, contributions, or other
content
to the Services) or otherwise interact with public areas of the Services, such personal information may be viewed by all users and
may
be publicly made available outside the Services in perpetuity. If you interact with other users of our Services and register for
our
Services through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and
descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you
within
our Services, and view your profile.
4. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
In Short: We are not responsible for the safety of any information that you share
with third parties that we
may
link to or who advertise on our Services, but are not affiliated with, our Services.
The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements from third parties
that
are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee
regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites,
services,
or applications. The inclusion of a link towards a third-party website, service, or application does not imply an endorsement by us. We
cannot
guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this
privacy
notice. We are not responsible for the content or privacy and security practices and policies of any third parties, including other
websites,
services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact
them
directly to respond to your questions.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have
access
to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like your Facebook or
Twitter
logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile
information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends
list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this privacy notice or that are otherwise made clear to
you
on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your
third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your
personal information, and how you can set your privacy preferences on their sites and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy
notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a
longer
retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will
require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such
information,
or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely
store
your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical
security
measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any
personal
information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the
Internet
or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your
information.
Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at
your
own risk. You should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at
least
18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that
personal
information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to
promptly
delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us
at help@viaboom.com.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be
express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can
withdraw
your consent at any time by contacting us by using the contact details provided in the section "
HOW CAN
YOU CONTACT US
ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law
allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than
consent.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
- Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases.
However,
we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal
terms and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at help@viaboom.com.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can
activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this
stage
no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond
to
DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for
online
tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy
notice.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to
your
personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to
request
and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to
third
parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in
the
immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your
request in
writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request
removal
of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact
information
provided below and include the email address associated with your account and a statement that you reside in California. We will make
sure
the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed
from all our systems (e.g., backups, etc.).
CCPA Privacy Notice
The California Code of Regulations defines a "resident" as:
(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory
purpose
All other individuals are defined as "non-residents."
If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.
What categories of personal information do we collect?
We have collected the following categories of personal information in the past twelve (12) months:
Category |
Examples |
Collected |
A. Identifiers |
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal
identifier,
online identifier, Internet Protocol address, email address, and account name |
NO |
B. Personal information categories listed in the California Customer Records statute |
Name, contact information, education, employment, employment history, and financial information |
YES |
C. Protected classification characteristics under California or federal law |
Gender and date of birth |
YES |
D. Commercial information |
Transaction information, purchase history, financial details, and payment information |
NO |
E. Biometric information |
Fingerprints and voiceprints |
NO |
F. Internet or other similar network activity |
Browsing history, search history, online behavior, interest data, and interactions with our and other websites,
applications, systems, and advertisements |
NO |
G. Geolocation data |
Device location |
NO |
H. Audio, electronic, visual, thermal, olfactory, or similar information |
Images and audio, video or call recordings created in connection with our business activities |
NO |
I. Professional or employment-related information |
Business contact details in order to provide you our Services at a business level or job title, work history, and
professional qualifications if you apply for a job with us |
NO |
J. Education Information |
Student records and directory information |
NO |
K. Inferences drawn from other personal information |
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for
example, an individual's preferences and characteristics |
NO |
L. Sensitive Personal Information |
|
NO |
We will use and retain the collected personal information as needed to provide the Services or for:
- Category B - As long as the user has an account with us
- Category C - As long as the user has an account with us
We may also collect other personal information outside of these categories through instances where you interact with us in person,
online,
or by phone or mail in the context of:
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
How do we use and share your personal information?
More information about our data collection and sharing practices can be found in this privacy notice.
You may contact us by email at help@viaboom.com, or by referring to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your right to opt out we may deny a request if the authorized agent does not submit
proof
that they have been validly authorized to act on your behalf.
Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service
provider.
Each service provider is a for-profit entity that processes the information on our behalf, following the same strict privacy
protection
obligations mandated by the CCPA.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological
development and demonstration. This is not considered to be "selling" of your personal information.
Viaboom has not disclosed, sold, or shared any personal information to third parties for a business or commercial purpose in the
preceding
twelve (12) months. Viaboom will not sell or share personal information in the future belonging to website visitors, users, and other
consumers.
Your rights with respect to your personal data
Right to request deletion of the data — Request to delete
You can ask for the deletion of your personal information. If you ask us to delete your personal information, we will respect your
request
and delete your personal information, subject to certain exceptions provided by law, such as (but not limited to) the exercise by
another
consumer of his or her right to free speech, our compliance requirements resulting from a legal obligation, or any processing that may
be
required to protect against illegal activities.
Right to be informed — Request to know
Depending on the circumstances, you have a right to know:
- whether we collect and use your personal information;
- the categories of personal information that we collect;
- the purposes for which the collected personal information is used;
- whether we sell or share personal information to third parties;
- the categories of personal information that we sold, shared, or disclosed for a business purpose;
- the categories of third parties to whom the personal information was sold, shared, or disclosed for a business purpose;
- the business or commercial purpose for collecting, selling, or sharing personal information; and
- the specific pieces of personal information we collected about you.
In accordance with applicable law, we are not obligated to provide or delete consumer information that is de-identified in response to
a
consumer request or to re-identify individual data to verify a consumer request.
Right to Non-Discrimination for the Exercise of a Consumer's Privacy Rights
We will not discriminate against you if you exercise your privacy rights.
Right to Limit Use and Disclosure of Sensitive Personal Information
We do not process consumer's sensitive personal information.
Verification process
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the
information
in our system. These verification efforts require us to ask you to provide information so that we can match it with information you
have
previously provided us. For instance, depending on the type of request you submit, we may ask you to provide certain information so
that
we can match the information you provide with the information we already have on file, or we may contact you through a communication
method (e.g., phone or email) that you have previously provided to us. We may also use other verification methods as the circumstances
dictate.
We will only use personal information provided in your request to verify your identity or authority to make the request. To the extent
possible, we will avoid requesting additional information from you for the purposes of verification. However, if we cannot verify your
identity from the information already maintained by us, we may request that you provide additional information for the purposes of
verifying your identity and for security or fraud-prevention purposes. We will delete such additionally provided information as soon
as we
finish verifying you.
Other privacy rights
- You may object to the processing of your personal information.
- You may request correction of your personal data if it is incorrect or no longer relevant, or ask to restrict the processing
of
the information.
- You can designate an authorized agent to make a request under the CCPA on your behalf. We may deny a request from an
authorized
agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with the CCPA.
- You may request to opt out from future selling or sharing of your personal information to third parties. Upon receiving an
opt-out
request, we will act upon the request as soon as feasibly possible, but no later than fifteen (15) days from the date of the
request submission.
To exercise these rights, you can contact us by email at help@viaboom.com, or by referring to the contact details at the bottom of
this
document. If you have a complaint about how we handle your data, we would like to hear from you.
12. DO VIRGINIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of Virginia, you may be granted specific rights regarding access to and use
of
your personal information.
Virginia CDPA Privacy Notice
Under the Virginia Consumer Data Protection Act (CDPA):
"Consumer" means a natural person who is a resident of the Commonwealth acting only in an individual or household context. It does not
include a natural person acting in a commercial or employment context.
"Personal data" means any information that is linked or reasonably linkable to an identified or identifiable natural person. "Personal
data" does not include de-identified data or publicly available information.
"Sale of personal data" means the exchange of personal data for monetary consideration.
If this definition "consumer" applies to you, we must adhere to certain rights and obligations regarding your personal data.
The information we collect, use, and disclose about you will vary depending on how you interact with Viaboom and our Services. To find
out
more, please visit the following links:
Your rights with respect to your personal data
- Right to be informed whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or
profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
Viaboom has not sold any personal data to third parties for business or commercial purposes. Viaboom will not sell personal data
in
the future belonging to website visitors, users, and other consumers.
Exercise your rights provided under the Virginia CDPA
More information about our data collection and sharing practices can be found in this privacy notice.
You may contact us by email at help@viaboom.com, or by referring to the contact details at the bottom of this document.
If you are using an authorized agent to exercise your rights, we may deny a request if the authorized agent does not submit proof
that they have been validly authorized to act on your behalf.
Verification process
We may request that you provide additional information reasonably necessary to verify you and your consumer's request. If you
submit
the request through an authorized agent, we may need to collect additional information to verify your identity before processing
your
request.
Upon receiving your request, we will respond without undue delay, but in all cases, within forty-five (45) days of receipt. The
response period may be extended once by forty-five (45) additional days when reasonably necessary. We will inform you of any such
extension within the initial 45-day response period, together with the reason for the extension.
Right to appeal
If we decline to take action regarding your request, we will inform you of our decision and reasoning behind it. If you wish to
appeal
our decision, please email us at help@viaboom.com. Within sixty (60) days of receipt of an appeal, we will inform you in writing
of
any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your
appeal if denied, you may contact the Attorney General to
submit a complaint.
13. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the
updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify
you
either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this
privacy notice frequently to be informed of how we are protecting your information.
14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at help@viaboom.com or by post to:
Viaboom LLC
9710 Hickoryhurst Drive
Nottingham, MD 21236
United States
15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from
you, change that information, or delete it. To delete your personal information you may do so under your account profile setting
in the WorkQuote app. To request to review or update your personal information, please contact us
here or
view your profile settings in the WorkQuote app.